Tujuan
- Memahami konsep strategis Performance Appraisal dan KPI dalam organisasi modern.
- Menjelaskan hubungan antara KPI, produktivitas, dan pencapaian target bisnis.
- Menyusun KPI yang SMART (Specific, Measurable, Achievable, Relevant, Time-Bound).
- Mengembangkan KPI individu, tim, dan departemen yang selaras dengan sasaran organisasi.
- Memahami metode dan proses Performance Appraisal yang objektif dan terukur.
- Mengidentifikasi indikator kinerja utama sesuai fungsi kerja masing-masing.
- Melakukan proses performance review dan feedback secara efektif.
- Menghindari bias dalam penilaian kinerja.
- Menggunakan hasil Performance Appraisal untuk pengembangan SDM dan reward management.
- Memahami penggunaan HR analytics dan dashboard performance management.
Target Peserta
- HR Staff
- HR Officer
- HR Business Partner
- Organization Development Staff
- Performance Management Staff
- Supervisor
- Team Leader
- Assistant Manager
- Manager Operasional
- Learning & Development Staff
- Compensation & Benefit Staff
- Talent Management Team
- Pimpinan Unit Kerja
- Fresh HR Practitioner
Silabus
Modul 1 — Strategic Performance Management Materi:- Konsep strategic performance management
- Peran Performance Appraisal dalam organisasi
- Hubungan KPI dengan:
- Produktivitas
- Engagement
- Reward
- Career development
- Tantangan performance management modern
- Diskusi tantangan penilaian kinerja di perusahaan peserta
- Ice breaking “Performance Challenge”
Peserta memahami pentingnya sistem penilaian kinerja strategis.
Modul 2 — Fundamental Key Performance Indicator (KPI) Materi:- Pengertian KPI
- KPI vs target kerja
- Leading indicator & lagging indicator
- KPI individu, tim, dan organisasi
- SMART KPI concept
Identifikasi KPI sesuai fungsi kerja peserta.
Output:Peserta memahami dasar penyusunan KPI.
Modul 3 — KPI Cascading & Alignment Materi:- Strategic alignment
- Cascading KPI
- Balanced Scorecard overview
- KPI mapping
- Alignment dengan business target
Membuat cascading KPI perusahaan provider.
Output:Peserta mampu menyelaraskan KPI dengan strategi bisnis.
Modul 4 — Developing SMART KPI Materi:- Teknik menyusun KPI SMART
- KPI kuantitatif & kualitatif
- Weighting KPI
- Target setting
- KPI monitoring
Penyusunan KPI:
- Sales
- Customer Service
- Network Engineer
- Desk Collection
- HR Staff
Draft KPI sesuai jabatan peserta.
Modul 5 — Designing Performance Appraisal System Materi:- Konsep Performance Appraisal
- Jenis metode penilaian:
- Rating scale
- MBO
- Competency based appraisal
- 360 feedback
- Performance cycle
Membuat form Performance Appraisal sederhana.
Output:Peserta memahami desain sistem PA.
Modul 6 — Competency Based Performance Appraisal Materi:- Competency framework
- Technical competency
- Behavioral competency
- Leadership competency
- Competency assessment
Penilaian berbasis kompetensi.
Output:Peserta memahami integrasi kompetensi dalam PA.
Modul 7 — Performance Review & Feedback Technique Materi:- Teknik performance review
- Coaching & counseling
- Constructive feedback
- Difficult conversation
- Performance improvement discussion
Simulasi performance review meeting.
Output:Peserta mampu memberikan feedback secara efektif.
Modul 8 — Avoiding Bias in Performance Appraisal Materi:- Common appraisal bias:
- Halo effect
- Leniency
- Central tendency
- Recency effect
- Objektivitas penilaian
- Evidence based appraisal
“Fair or Bias?”
Output:Peserta memahami risiko bias dalam appraisal.
Modul 9 — Performance Analytics & HR Dashboard Materi:- Performance metrics
- Productivity indicators
- KPI dashboard
- HR analytics basic
- Data interpretation
Membuat dashboard performance sederhana.
Output:Peserta memahami data-driven performance management.
Modul 10 — Linking KPI with Reward & Development Materi:- KPI dan incentive
- Reward based performance
- Career development
- Succession planning
- Training need analysis
Analisis hubungan KPI dengan reward.
Output:Peserta memahami integrasi performance management dengan HR system.
Modul 11 — Digital Performance Management Materi:- HRIS Performance Module
- Digital appraisal
- Online KPI monitoring
- Automation performance tracking
- AI support for performance analysis
Penggunaan digital performance tools.
Output:Peserta memahami digitalisasi performance management.
Modul 12 — Mini Project & Action Plan Aktivitas Kelompok:Peserta menyusun:
- KPI unit kerja
- Form appraisal
- KPI dashboard
- Coaching plan
- Improvement strategy
Presentasi hasil project kelompok.
Final Output:Action plan implementasi KPI & Performance Appraisal.
Fasilitas
- Modul pelatihan dan seminar KIT
- Makan siang dan rehat kopi.
